More clarity before the first consultation
More clarity before the first consultation
Aesthetic & private practices
AI phone assistant for aesthetic and private practices
OrdiNav helps with recurring questions before the first consultation: process, preparation, approved cost guidance and the right next organizational step.
For practices that want to provide discreet pre-information without handling every organizational question personally.
Practical benefit
Where the daily workload actually drops
The value does not come from “more AI”, but from fewer interruptions, clearer requests and better preparation before personal contact.
Discreet pre-information about process and next steps
Discreet pre-information about process and next steps
Fewer recurring framework questions in the team
Fewer recurring framework questions in the team
Typical requests
Which requests most often consume time on the phone
These requests are rarely medically complex at first. They are frequent enough, however, to keep interrupting the front desk and treatment flow.
First consultation
Patients understand the usual first step and how inquiries are prepared before the personal conversation.
Services and scope
Approved information about offered services can be communicated consistently.
Cost guidance
Only clearly approved cost notes are shared; no individual pricing is invented.
Discreet contact handling
Requests can be categorized calmly before the team decides what needs personal follow-up.
Technical setup
AI phone assistant, web chat and controlled practice knowledge
OrdiNav combines voicebot, web chat and approved practice information into a structured entry point for recurring requests.
- Captures recurring requests by phone and web chat
- Uses approved process, preparation and appointment information
- Supports appointment guidance and next-step orientation
- Hands unclear, urgent or sensitive requests to the team
- Can stay reachable outside opening hours
Boundaries
What OrdiNav does not do
OrdiNav answers only practice-related and organizational questions based on approved information. It does not replace medical assessment, personal treatment decisions or individual recommendations.
Next step
Check whether OrdiNav fits your aesthetic / private practice
Together we review which recurring requests currently slow your team down, which of them can be pre-structured and where personal handover should remain in place.